Farsight®’s Ticket module is designed to help users create, manage, and track task-related tickets efficiently. It is further connected to other modules, such as GIS, Portfolio, Alarms, and Logbook, to ensure that users find it easier to access the tickets.
Benefits of the Tickets Module
This module has been designed to enhance operational efficiency by bringing fault management and maintenance tracking into one place.
Centralized Task Management: It is connected to different modules making it easy for the users to track issues, create tickets, and manage progress.
Faster Response and Resolution: The tickets can be assigned to a team member, and a supervisor can be assigned to ensure quick turnaround, ensuring faster plant availability.
Better Traceability: The history of each ticket is logged, making it easy to track changes and updates.
Improved Collaboration: Since the tickets can be accessed by the entire organization, it allows everyone to work together by sharing updates quickly and attaching as many attachments as required.
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